What is Webex?
Webex is Cisco’s all-inclusive platform for communication and collaboration. It combines calling, messaging, and meetings into one integrated application to boost productivity and cooperation.
The quality, security, and functionality needed to move your mission-critical conversations to the cloud are all provided by Webex. It is a powerful and user-friendly collaboration tool that keeps teams and individuals linked from any location, at any time, and on any device.
How Does Webex Works?
Our TelNet UC with Webex solution combines Webex’s cutting-edge meeting and messaging features with our dependable cloud calling service. Let’s discuss the main attributes and elements.
Calling
You always have direct access to your business phone system thanks to the integration of our cloud calling and PSTN services within the Webex app. Don’t be concerned about disclosing your personal contact information in case someone needs to get in touch with you while you are away from the office. All of your devices may be downloaded with Webex, allowing you to make and receive calls from your desktop, laptop, and smartphone without any issues.
Messaging
You may communicate in real time and reduce email overload with one-on-one and group chats. You can simply work with both internal and external parties thanks to the extensive chat tools — deleting, forwarding, flagging, quoting, replying, and threads. Your coworkers’ availability is shown by their presence statuses, and you may customize your notifications to cut down on interruptions and get alerts only when you want them.
Meeting
Up to 1,000 people can participate in high-definition video meetings using Webex. Each user has an own “room” for meetings with a unique phone number. You can always provide a professional image thanks to features like virtual backgrounds and noise reduction. Employee involvement and participation are promoted by breakout spaces, activities, and reactions. Additionally, you can effortlessly start and record meetings with a press of a button, screen share, and transcribe the chat.
Collaboration
The best tool for team collaboration is Webex. Make areas specifically for projects and divisions. You can streamline your workflows and get everyone on the same page with drag-and-drop file sharing, virtual whiteboards, and connections with all of your favorite applications, like Microsoft 365, Salesforce, and Google Suite. Additionally, a robust search engine makes it simple to locate the individuals, messages, files, and areas you require.
Who Can Use Webex?
A feature-rich, user-friendly collaboration tool that keeps teams of all sizes linked is Webex. Whether you run a small, family-run business or a large corporation with multiple locations, Webex can keep things flowing.
Team TelNet’s preferred tool for cooperation is Webex. Our teams use it to resolve issues, remain in contact with our hybrid teams, and even speak with clients. We conduct meetings, exchange files, and maintain interaction.
Also Read: What is Telegram? What can you use Telegram for?
What are the Benefits of Webex Business?
There is a reason why 95% of Fortune 500 companies rely on Webex. Examine how Webex can help your organization’s communication and cooperation.
Following the rapid transition to working from home, several companies put up a makeshift virtual communication solution that frequently included six different programs: one for video meetings, one for chat, one for teamwork, etc. However, this simply served to further fracture communication.
Webex is a single tool that combines all of your communication and collaboration needs. All in one location: call, message, and meet. Additionally, by eliminating the complexity of numerous solutions and a wide range of providers, this greatly simplifies your IT management. One provider, one place to complete the work, one solution.
Improved Mobility
Workers of today desire the flexibility to work however they like. And if you can’t provide that for them, they’ll be pleased to change jobs. Use a solution that enables employees to work remotely on any device to give yourself the best chance at employee retention and engagement.
Your teams can select when, where, and how they work with Webex since it adjusts to any workstyle, role, or device. Webex gives a uniform experience across all devices and is optimized for high-quality video and audio, making it simple for in-office, remote, and hybrid employees to continue working.
Cost Efficiency
You end up paying for a lot of capability when everyone in the company wants access to four or five different applications—even if you’re not using them all. Your bottom line may be significantly impacted by this. Consider all the alternatives to investment that you could be making!
With Webex, you pay per user, per month, under the SaaS model. You can do this to make adjustments as needed, ensuring that you only pay for what you actually use. Additionally, this isn’t a universal fix. You don’t have to upgrade the entire business if you only need a few premium users; you can simply combine different packages to create a solution that suits each user’s requirements.
Security
Nobody wants their personal information to be compromised. However, the likelihood is made more likely by an increase in remote users, increasing external collaboration, and the vast amount of digital data. especially if the security measures in place for your collaboration solution aren’t the most robust.
Fortunately, Webex is designed to be secure by default, private by default, and threat-resistant. It is security that is integrated rather than slapped on. Your communications, content, and users are secure with end-to-end encryption. Strict privacy standards that keep you in compliance with national and international industry regulations eliminate the risk associated with external communication.
Increased Productivity
Jumping back and forth between applications takes time and is frustrating. Additionally, it reduces the concentration, productivity, and likelihood of communication breakdowns in your teams. This type of disturbance affects your bottom line as well as staff satisfaction.
Everyone can take part in and contribute to a smooth, inclusive experience that Webex delivers. Stronger teamwork and communication also enhance employees’ capacity for problem-solving, boost client responsiveness, and increase customer satisfaction.
Effective Integrations
Your company uses more than just communication and collaboration software to complete tasks. Additionally, you need to be concerned about project management tools, CRMs, and analytics systems. Time is wasted navigating between all of these applications.
100+ market-leading apps from companies like Microsoft, Google Cloud, Salesforce, ServiceNow, Trello, Asana, and Jira all effortlessly integrate with Webex. By doing so, it is able to access corporate data, receive notifications from other systems, and add content directly to Webex areas. You can even automate processes with the aid of Webex APIs and bots to improve the productivity of your workflows.
